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01 — ITEM RECOVERY & SHIPPING

You’ve left China. Your belongings haven’t.

A jacket at a hotel. A parcel waiting at a shop. Something important you couldn’t bring home. Send us the details, and we’ll work out what can be done.

Tell us what you need
THE PRACTICAL DETAILS

What we can help with.

  1. 01Contact the venue and confirm the item’s status.
  2. 02Check collection requirements and arrange an authorised pickup.
  3. 03Photograph the collected item and coordinate suitable packing.
  4. 04Arrange an available courier option and share the handover record.

What comes back to you.

An English update, collection photos and the agreed handover or shipping records.

GOOD TO KNOW

Contact work may be quoted separately from collection. Shipping depends on the item, destination and carrier requirements. We confirm each paid stage before it begins.

How pricing works
LET’S START WITH YOUR TASK

Let’s work out the details.

Tell us what, where and when. We’ll take it from there.

Tell us your task